The door is amazing and is absolutely stunning! Was delivered as expected and installation was very smooth.
An amazing door. A beautiful, well constructed lifetime door. I am so glad I ordered this door.
Bait and switch. Said “free shipping” but if you want the door actually taken off the truck, they wanted $800. This is after they sucked an extra 500 for changing the way the door swung only a few days after the order, claiming it was already being built
Everything went fantastic! The door was built solid and the package with a solid crate was amazing! Not everyone ships things that well. Plus the door went right in with no issues, so fantastic job!
Unfortunately, I’m unable to review the door itself because I still have not received it after multiple shipping and routing errors.
At this point, the experience has been extremely frustrating. Our custom door was originally delivered to the wrong customer in Arizona, rerouted across multiple states, and we were recently informed that the wrong door was sent to our local terminal again.
We have had to cancel scheduled installation, forklift rental arrangements, and personal plans due to the continued shipping issues and lack of clear communication throughout this process.
I’m hopeful the actual product will be beautiful once it finally arrives, but the delivery and customer service experience has been beyond disappointing. Based on this experience, I would not feel comfortable ordering from your company again or recommending it to others.
