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Cannot be combined with the 10% Interior Door Promotion.
Bait and switch. Said “free shipping” but if you want the door actually taken off the truck, they wanted $800. This is after they sucked an extra 500 for changing the way the door swung only a few days after the order, claiming it was already being built
Everything went fantastic! The door was built solid and the package with a solid crate was amazing! Not everyone ships things that well. Plus the door went right in with no issues, so fantastic job!
Unfortunately, I’m unable to review the door itself because I still have not received it after multiple shipping and routing errors.
At this point, the experience has been extremely frustrating. Our custom door was originally delivered to the wrong customer in Arizona, rerouted across multiple states, and we were recently informed that the wrong door was sent to our local terminal again.
We have had to cancel scheduled installation, forklift rental arrangements, and personal plans due to the continued shipping issues and lack of clear communication throughout this process.
I’m hopeful the actual product will be beautiful once it finally arrives, but the delivery and customer service experience has been beyond disappointing. Based on this experience, I would not feel comfortable ordering from your company again or recommending it to others.
Absolutely breathtaking door! From all of the questions prior to ordering, straight through the delivery process, the staff was incredibly helpful and informative, including pictures along the way! The door is officially delivered and installed and a showstopper! Thank you so much to the team at Artisan!
Super happy with the iron patio doors from Artisan!! The process from ordering, receiving exact diagrams, to delivery as flawless. Super responsive team! Packing, shipping and delivery of a very heavy product (over 1,000 pounds) was excellent. Doors arrived in perfect condition due to the excellent metal frame the was packaged in. Very happy!
Have loved the new door we received last week. Installed it day of arrival, very heavy and very well made. Can't wait to button up the entry but so far the centerpiece door is wonderful!
Everything was easy on the ordering, communication and knowledge of it being a truly custom piece.
Love it!
Artisan built us a beautiful iron door. They kept us informed throughout the process, and even finished it sooner than expected! The door was well worth the wait and I would definitely purchase from them again.
I’m not someone who ever writes a review, but the service, quality and shipping was above and beyond 5 stars! The door worked out perfect, we installed the same day it was received/delivered thanks to great communication from the artisan staff and shipping agency. We couldn’t be happier with the door and the owners love it ! I will be a customer again!
Absolutely breathtaking door! From all of the questions prior to ordering, straight through the delivery process, the staff was incredibly helpful and informative, including pictures along the way! The door is officially delivered and installed and a showstopper! Thank you so much to the team at Artisan!